Terms of site
Please read this statement carefully to understand how WBA collects, uses and stores your personal data.
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.
Making a complaint
If you are not satisfied with the response, please contact us at info@worldbrewingalliance.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Navigator mobile app
What we collect. When you use the Navigator app, we collect your account details (name, email address and a user ID) when you sign in through our sign-in service, Clerk. We also process the messages you type into the app. We do not collect your location, contacts, photos or advertising identifiers.
How we collect it. You provide your account details when you create an account or sign in. You provide your messages when you ask Navigator a question.
How we use it. We use your account details to sign you in and keep your account secure. We use your messages only to answer your questions. We do not sell your data or use it for advertising.
AI services. To answer a question, the text of your message is sent through WBA’s server to two third-party AI providers: Anthropic (Claude), which writes the answer, and OpenAI, which searches the WBA document library. We do not send your name, email address or account details to them. The app asks for your permission before any message is sent. Neither provider uses your messages to train its AI models, and both are bound by terms that protect your data to the same standard as this policy.
Storage. WBA does not store your messages on its servers. Your conversation history is stored only on your device and is erased when you sign out. The AI providers handle your message only to produce the answer, under their own terms.
Feedback. If you choose to send feedback, the app opens an email addressed to navigatorfeedback@worldbrewingalliance.org containing the message or conversation you picked. Nothing is sent until you send the email yourself.
Your choices. You can decline the AI disclosure and sign out or read it again at any time from the app menu under AI & Privacy. To ask about or delete your account data, contact info@worldbrewingalliance.org.